Legal

Privacy Policy

Last updated: February 2026

Bio Alquemie ("we," "us") respects your privacy. This policy explains what we collect, how we use it, and your choices when you use this website and the Sacred Sound Vault.

Information we collect

Account information you provide, such as your name and email address.
Order information, such as items purchased and shipping address for physical orders.
Payment information, which is collected and processed by our payment provider (Stripe). We do not store full card numbers.
Usage information, such as which features you use, to operate and improve the service. We use browser storage (localStorage) and essential cookies to keep you signed in and remember preferences.
Optional details you enter for reflective features (for example, birth date for Cosmic Identity), stored to generate your personal views.

How we use it

To provide your account, deliver products and digital access, and process orders.
To send transactional messages (order confirmations, receipts, account notices).
To provide customer support and improve our products.
To send marketing messages only where permitted; you can opt out at any time.

Who we share it with

We share information only with service providers that help us run the business — for example, payment processing (Stripe), cloud hosting and email delivery (Amazon Web Services), and shipping carriers. We do not sell your personal information.

Your choices

You can update your account details, opt out of marketing, cancel subscriptions, or request that we delete your account and associated data by emailing hello@bioalquemie.com.

Security & contact

We use industry-standard measures, including HTTPS/SSL, to protect your information. No method is 100% secure, but we work to safeguard your data. Questions about privacy? Email hello@bioalquemie.com.